Privacy Policy

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PRIVACY NOTICE effective Aug  24, 2023

 – Henderson Garage Door Services – 628 Cedar Bayou Rd Baytown, TX 77520

Thank you for choosing to be part of our community at  – Henderson Garage Door Services (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our notice, or our practices with regards to your personal information, please contact us at tsales@hendersongaragedoor.com.

When you visit our website hendersongaragedoor.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Sites and our services.

This privacy notice applies to all information collected through our website (such as hendersongaragedoor.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the “Services”).

Please read this privacy notice carefully as it will help you make informed decisions about sharing your personal information with us.

 WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

By signing up for text messages you agree to receive messages from Henderson Garage Door Services, LLC Doors at the number provided, including automated reminders and marketing messages. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe. View TCPA Rules and Regulations for a full understanding of the TCPA guidelines. then link https://www.fcc.gov/sites/default/files/tcpa-rules.pdf

In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short:  We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. 

WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

DO WE MAKE UPDATES TO THIS POLICY?

In Short:  Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at tsales@hendersongaragedoor.com or by post to:

 – Henderson Garage Door Services

628 Cedar Bayou Rd Baytown, TX 77520

White carriage garage doors with an overlay and black handles and hinges

What Our Customers Say!

  • Chad came out and fixed a garage door and used a universal remote on an old linear door opener. Very nice, got the job done in good time.

    standback Avatar standback
    August 14, 2024

    Friendly competent service from start to finish. Exceeded my expectations! Would recommend to anyone needing garage door work.

    Jim Dreaden Avatar Jim Dreaden
    August 10, 2024

    Henderson Garage services all of our properties in the Houston Area for a reason! Prompt service, excellent work and technicians that review options with you for each job! Highly recommended and 1 of our top contractors. - Caius Investment Group

    DN Jones-Caius Avatar DN Jones-Caius
    August 9, 2024
  • William came over to repair my garage door. He was training his coworker and did better than a good job. The price was great and had a great experience with these guys. If I could rate them a 10. I would. William and his coworker are spot on. Thank you

    William Drapela Avatar William Drapela
    August 9, 2024

    I have two Genie garage door openers that failed after a 6 day power outage following Hurricane Beryl. After trying to fix it on my own via YouTube videos and the Genie 800 telephone number, I managed to physically break one of the openers. I called Henderson, who installed the openers last year. The repairman arrived on time (actually early but I was called ahead of time) and reprogrammed the garage door opener I didn't break ,and repaired the one I did break. The guy was friendly and got the job done quickly. I'm very satisfied.

    Richard Secrest Avatar Richard Secrest
    August 2, 2024

    I have used Henderson Garage Doors for 30 plus years. They always do a great job and are quick to respond to your needs. I would recommend them to anyone who needs garage door work.

    Gena Hutto Avatar Gena Hutto
    August 2, 2024
  • Great service. Technician arrived on time, completed the evaluation, work, and check out very professionally. Great company to use.

    David Snellings Avatar David Snellings
    July 26, 2024

    honest assessment of the problem, all questions answered

    james watson Avatar james watson
    July 26, 2024

    Very professional.

    Robert Henry Avatar Robert Henry
    July 26, 2024
  • Great experience from scheduling through job completion. Chad was professional, timely & knowledgeable.

    Gretchen Kuehnel Avatar Gretchen Kuehnel
    July 19, 2024

    Great, knowledgeable service.

    chris aguero Avatar chris aguero
    July 19, 2024

    After the electricity came back on, my garage door was only buzzing. Chad came that day to find the problem and get my garage door working. He was very professional. Thanks for the promptness and courtesy.

    Stephen Herring Avatar Stephen Herring
    July 19, 2024
  • Henderson always finds & fixes whatever issues I am having with my garage door openers in a very short time and at a reasonable cost.

    Chuck Dellaria Avatar Chuck Dellaria
    July 19, 2024

    Extremely impressed with there service. They arrived when they said they would. Charged me a reasonable price, and did the work same day. Definitely recommend them and will use them again.

    alvin hernandez Avatar alvin hernandez
    July 19, 2024

    Quick repair. Made garage like it was new again for under $200.

    Texans Fan Avatar Texans Fan
    July 16, 2024
  • Great repair service on garage door. Chad was considerate and provided great customer service. They were quick and made sure the garage functioned properly and was balanced.

    cory hinojosa Avatar cory hinojosa
    July 16, 2024

    Quick Response! Fast! Highly Recommend!! ⭐️⭐️⭐️⭐️⭐️ -OG

    Oscar Garcia Avatar Oscar Garcia
    July 16, 2024

    We replaced two garage doors with hurricane rated insulated doors. Both have never been so quiet operating. Very pleased with the quality of their product and professional staff. Highly recommend Henderson!

    Mark McClintock Avatar Mark McClintock
    July 16, 2024

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